All-In-One Identity Management and Cloud Security

What is Adaptive authentication? By definition something adaptive should have a capacity or tendency toward adaptation when faced with different scenarios. empowerID has taken this concept and applied it to our class leading Radius service for Citrix and other "edge devices" like Cisco, Juniper, Palo Alto, F5 and more.

Having managed many Citrix NetScaler strong authentication projects myself I understand the challenges faced when enabling 2-factor authentication with NetScaler products.

Common questions that you should ask yourself when undertaking a project like this are.

• What methods does the authentication support?
• Can I migrate users by groups in the back end rather than cut everyone over at the same time?
• What kind of logging and reporting is available?
• How scalable is the solution?
• How are the configurations stored?

So we know some of the questions you need to be aware of, let's walk through an empowerID workflow for Citrix NetScaler below.

 

1. Multiple users go to login to the NetScaler
2. The NetScaler takes in a username and password
3. This information is passed to empowerID's Radius endpoint
4. empowerID looks at the group membership of the user
5. One user will go through 2-factor authentication
6. One user will go through Single Factor authentication
7. Both users will be presented with the same information after authentication

This truly adaptive model means you can migrate some your users to 2-factor authentication while keeping some at single factor authentication.

So let's get back to a few key points:

1. What methods does the authentication support?

• empowerID supports Radius, LDAP, SAML, WS-Federation, WS-Trust, OAuth and more

Can I migrate users by groups in the back end rather than cut everyone over at the same time?

• Fully supported, keep everyone going to the SAML login page and empowerID will determine if the user needs 2-factor or single factor authentication.

What kind of logging and reporting is available?

• empowerID's audit and reporting engine leads the pack when it comes to real time reporting and auditing.  While other products can't push reports up to a central audit point empowerID doesn't have the same limitations.  Built from the ground up to scale you can log into one place and review all audit reports.

How scalable is the solution?

• 3-tier architecture model means you can easily scale to millions of users.

How are the configurations stored?

• empowerID configurations are stored in a database, the way it should be done.  Not in flat web.config or .conf files, these aren't methods that scale.

Ready to learn more?

 

EmpowerID has been recognized as a three time leader in a recent KuppingerCole report evaluating Identity and Access Management (IAM) / Identity Access Governance (IAG) Product Suites.

The IAM/IAG Leadership Compass “focuses on complete IAM/IAG (Identity Access Management/Governance) suites that ideally cover all major areas of IAM/IAG as a fully integrated offering,” Martin Kuppinger wrote in the report.

KuppingerCole, a respected global analyst focused on Information Security, examined Identity and Access Management / Governance Suites for this report. They specifically evaluated products that are integrated solutions with a broader scope than single-purpose products. Martin Kuppinger concluded in the report, “With their Windows-based product they [EmpowerID] offer one of the best integrated IAM Suites. All components have been built by EmpowerID, allowing for tight integration into a well thought-out architecture. This integrated approach is a clear strength of EmpowerID."

To request an unabridged copy of the the KuppingerCole report on IAM/IAG Suites, please visit http://info.empowerid.com/download-the-free-kuppingercole-iam-suites-leadership-compass.

                              

Organizations that manage successful brands know what their customers want from a website experience and are able to provide it.

Consumers want simpler processes.  

They want a quick, seamless authentication experience. 

They want to get to a site from any device that is handy at the time, whether it’s a pc, a tablet or a smartphone.

They have lots of choices and they are bombarded with lots of information. Your branding must be visible and the flow of your customer through your site must be smooth so they will have a positive experience, remember you and want to return.

And your security for their identity needs to protect them and you without being obtrusive.

Your prize, if you capture consumers with a well-designed web presence, is a solid foundation for  business growth, faster fulfilment of your clients’ needs, and substantially greater efficiencies that can  reduce costs and drive profitability.

And of course you are supposed to accommodate all that and keep to a modest IT budget… phew!  

Here’s what it’s going to take:

• A highly scalable Single Sign On (SSO) and Identity and Access Management (IAM) platform – one that can take you where your ambition wants to go.  Your IAM infrastructure may need to manage millions of users and tens of thousands of logins an hour.
• Flexible branding – the login process can’t be generic, it and related Single Sign On (SSO) pages need to be customizable to your themes.
• Support for social media logins is a must if you want to simplify the user experience and entice the widest number of users possible.
• Self-service password reset and challenge questions that allows consumers to quickly get back in to your site if they forget their username or their password.
• 2^nd factor authentication capabilities and even identity validation will be needed if you need to provide an extra level of protection for your data or resources.  You may want the ability to step up authorization when a user needs to access more sensitive information.
• A flexible API is another core need – on that can be embedded into your existing applications to connect to common authentication, provisioning and authorization processes.
• You will want a licensing model that scales from a modest user base to one that is still affordable if you exceed your best expectations.
• And while many SSO platforms claim that you can easily entrust provisioning to another platform that they can connect to, that’s going to cost you more money to develop, to implement and to support. So you will want a platform that is capable of integrating all of your essential identity management tasks from the start.
• There is a lot of other technical stuff that you are going to want, like compatibility with all the major standards (SAML, WS-Fed, OAuth), password vaulting and reverse proxy for those legacy apps that can’t make a standard federated connection, but that still need to talk to your federated environment (because throwing out everything you own to pave way for new standards isn’t always practical).

There is a solution that provides all of the above: EmpowerID. 

EmpowerID is an integrated and modular platform, built on a single codebase and driven by workflow with prebuilt one-to-many SSO and Identity Management scenarios with the needs of consumers in mind. 

EmpowerID’s visual workflow designer and adaptive HTML5 interfaces offer a vastly improved and simplified approach to traditional SSO and IAM challenges.  It can be stood up in just a few days or weeks depending on the customization desired, instead of the months that other applications take. 

Most importantly, EmpowerID supports a satisfying access experience for consumers and drives strong ROI with its secure, seamless and flexible identity processes.  

                                                   

 

Security for identities.  Managing user access to applications.  Auditing user access.

“Ugh”, you might think, “That sounds like more cost, more time, and more responsibility for IT”.

But a platform approach to Identity and Access Management (IAM) that is rich in innovation can result in lower costs, better productivity, and reduced demands for IT resources, while providing managers with better and more timely information.

Take for example a home healthcare provider with $2 billion in revenue and 40,000 employees in 40 states facing constant pressure to reduce costs as a result of declining government reimbursements for their services.  This organization had already used their considerable size advantage to create efficiencies and reduce costs wherever possible.  Then their Chief Security Officer (CSO) conducted a review of IAM technology and presented his management with a plan that would improve the productivity of their employees, reduce the workload on IT, improve the security for patient data and assist their organization in continuing to be a leader in the quality of patient services.

Built from a series of acquisitions in an industry that experiences high turnover, this organization lacked an efficient process for provisioning home healthcare workers into the many web applications they need to perform their work.  The process began with HR creating a manual request for IT to provision a new user into the apps they require, and once this was completed, the new user had to register themselves and create a password in each application. This process was complex and required too much effort for the home healthcare employees to learn and to maintain.

The CSO’s experience with several of the oldest and most installed IAM platforms made him wary of starting a new project with one of them because of their high licensing costs and the difficulty in customizing them to meet an enterprise’s specific needs.  He wanted a solution that would be easier to implement and easier to mantain.

After evaluating multiple products, he chose the EmpowerID platform for its different and innovative approach to Identity and Access Management.  Built on a single codebase with a workflow core and shipping with hundreds of ready to deploy workflows, the CSO was impressed with EmpowerID's broad functionality and its ability to easily design and to automate complex IAM processes with its visual Workflow Designer. 

The CSO determined during a software trial that EmpowerID’s powerful Role-Based Access Control (RBAC) engine could create effective roles based on both an employee’s place in the organizational hierarchy and their location, and it could scale easily for the size of their staff. EmpowerID proved itself to be flexible in also offering Attribute-Based Access Control (ABAC) for their scenarios where the use of contextual policies to govern access is more appropriate. 

He also discovered that EmpowerID’s integrated Single Sign-On (SSO) module federates not only with more recent web applications that natively support SAML authentication, but also with legacy applications that lack SAML capabilities.  Thus he could accommodate all of his user scenarios end to end, from provisioning to access, using EmpowerID, rather than having to integrate two or more applications. 

The CSO concluded that EmpowerID’s “all in one” approach could create the solution they needed in a shorter timeframe with fewer professional services and less risk to their project timeline and budget. The ability to show his management faster ROI helped him to obtain funding for the project. 

EmpowerID’s User, Group and SSO Manager modules were then deployed to provision and to manage federated identity for the application portal, allowing new users to be added within hours, instead of days, and enabling the use of one login by a healthcare provider to access all of their applications. 

New user onboarding was further simplified by creating a feed from the organization’s PeopleSoft HR application to EmpowerID, which in turn creates all the user accounts and access privileges in the applications they need, based on their business role. New users require less training and are ready to go to work as soon as they claim their identity upon first logging into the application portal.

The home healthcare staff appreciate EmpowerID's friendly HTML5 user interfaces that adapt to the screen size of any device they use, whether a tablet or a smartphone, and the reduction in effort to get to their clinical applications, while patients are pleased that less time is consumed by administrative tasks during their scheduled visits. 

EmpowerID’s multi-factor authentication capability (using an OATH token and SMS one time password) was implemented to strengthen system access security and to better protect the privacy of patient data, which is important in meeting regulatory and audit requirements.

EmpowerID also assists the organization’s auditors with data governance – the discipline of ensuring that access to corporate and patient data is secure and is subject to the proper controls. EmpowerID not only improves the quality of data, is also supports configurable Separation of Duties (SOD) policies, attestation procedures and system dashboards for quick visibility of pending tasks and system statistics. EmpowerID provides dozens of reports out of the box and it supports Microsoft’s SQL Reporting Services to quickly provide the information that different users need.

As a result of successfully automating their new user provisioning process and providing a seamless single-sign on experience for its home healthcare staff, this organization is realizing substantial productivity savings that will pay for EmpowerID in a period of just eighteen to twenty-four months. 

The CSO’s vision for a single, flexible platform that could be implemented on-time and within budget to automate and to securely manage multiple aspects of the enterprise, creating new efficiencies and cost-savings, has been fully realized with EmpowerID's deployment.

Ranked by KuppingerCole as a Product Leader, Innovation Leader and Overall Leader in their recent Leadership Compass for Identity Provisioning, EmpowerID helps diverse organizations across the globe improve identity security and access governance, increase productivity, lower costs, and improve service delivery through its innovative and cost-effective approach to IAM.